Frequently asked questions about our services.
Monday through Friday with service windows available from 8:00AM-12:00pm, 1:00pm-5:00pm.
Our minimum is $15.00 per order, which includes pick up and delivery. There are no additional fees for pick up and delivery!
We do not. The order you place is only an estimate, we do not expect you to know the weight of your clothes. You order, we pick up, process your order, update your order with the correct weight, charge your credit card, and then we deliver!
You do not! Leave us pick up and delivery instructions when you place your order!
We pick up and deliver between 8AM through 12PM and 1PM through 5PM Monday through Friday.
Orders containing wash and fold are returned within 24-hours unless pick up is on Friday. Orders picked up Friday 8AM-12PM are returned Monday 8AM-12PM. Ordered picked up Friday 1PM-5PM are returned Monday 1PM-5PM.
Visit our "Subscriptions" page by clicking here, select a subscription, and checkout securely. Upon checkout, your credit card will be charged for the first month. You will then be charged on the same day each and every month until canceled.
Remember, purchasing a monthly subscription is not scheduling a pick up, that is separate. Once you purchase your subscription, click "Get Started" or click here, you will be on the "Subscription Shopping Cart" page where you can schedule a pick up.
Remember, if you exceed your subscription allowance for the month, you can still place orders and schedule pick ups, however, they will be standard orders, and priced per-pound. Your subscription allowance is exhausted when you reach your monthly order limit or bag limit, whichever comes first. For example, if you purchase our $65.00 monthly subscription package, that includes four orders per month, and four bags per month. You can order four times, one bag each order, or one order with four bags, the choice is yours.